Effective Date: July 1, 2024
1. Introduction
Welcome to Kirbi Solutions ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website kirbisolutions.com.au and purchase items using our third-party payment gateway. This policy is compliant with the General Data Protection Regulation (GDPR).
2. Information We Collect
- Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment information.
- Non-Personal Information: We may collect non-personal information such as your browser type, operating system, and IP address to improve our website's functionality and user experience.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you (e.g., processing your orders and payments).
- Legitimate Interests: To improve our services and communicate with you.
- Consent: Where you have given explicit consent (e.g., for marketing communications).
4. How We Use Your Information
- To Process Transactions: We use your personal information to process your orders and payments through our third-party payment gateway.
- To Improve Our Services: We may use non-personal information to analyse website usage and improve our services.
- To Communicate with You: We may use your email address to send you updates about your order, promotional offers, and other relevant information.
5. Third-Party Payment Gateway
We use PayPal to process payments. Your payment information is securely transmitted to and processed by PayPal. We do not store your payment information on our servers. Please review PayPal's privacy policy for more information on how they handle your data.
6. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data.
- Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Erasure: You have the right to request the deletion of your personal data.
- Restriction: You have the right to request the restriction of processing your personal data.
- Data Portability: You have the right to request the transfer of your personal data to another organization.
- Objection: You have the right to object to the processing of your personal data.
To exercise these rights, please contact us at privacy @ kirbigroup.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info @ kirbigroup.com.
