Tech Support Services

If you're running a small business, you already know that your time is hugely valuable and there's never enough of it. We get it, we're a small business. In a time-hungry world with so many competing priorities, doesn't it make sense to offload some of the work that isn't part of your core business?

Kirbi Solutions offers a range of support services tailored to your business to help ease the load. We can do the heavy lifting in the ICT space, leaving you to focus on the things that matter most to your business. For many businesses, ICT is a supporting pillar of the business and not core to how the business operates. Kirbi Solutions will take the time to understand your business, your business plan, your goals and your strategy and propose support services that will give you peace of mind that the pillar won't crumble as your business grows.

If you are spending more time than you would like on IT administration like user set up and software updates, or if your day-to-day work is being interrupted by technology issues, Kirbi Solutions can help by optimising your IT environment, complementing and/or mentoring your existing IT staff, and aligning your IT environment with your business strategy.

In some cases, before we can provide support in complex IT environments it may be necessary to conduct an IT Review to capture the current state of your IT environment, identify gaps in technology, staffing and strategic alignment and to identify any cost wastage or opportunities for improvement and savings.

You can follow this link to find out more about IT Reviews.

Types of Tech Support Services

We can provide the support services that are relevant to you, such as:

  • General IT support & troubleshooting
  • IT Helpdesk
  • M365 Setup and Administration
  • M365 Security configuration
  • Hardware and Software procurement, installation and configuration
  • Network installation/configuration/support
  • Telecommunications & collaboration installation/configuration and support

Benefits of Tech Support Services

Some of the benefits we’ve provided to clients include:

  • Securing M365 to enable clients to meet stricter cyber security requirements from their customers.
  • Acting as the outsourced IT provider and enabling business staff to focus on core business instead of wasting time and money trying to learn-on-the-go technology that the business uses.
  • Assisting businesses implement M365 properly and securely to avoid problems and rework due to misconfiguration.

Next Steps

If you'd like to learn more about Tech Support Services, give us a call for a confidential discussion or use the contact form to get in touch.
Contact KirBi Solutions
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